Lucia Garzon

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Drexel University • B.S. In User Experience & Interaction Design, Jun 2027 (Expected) • GPA: 3.96

Software: Figma, UserTesting, Dovetail, Asana, Adobe CC (Photoshop, Illustrator, After Effects, Audition, & Premiere Pro), Jira, Monday, ClickUp, Nifty, WordPress, Miro, Balsamiq, Microsoft Office Suite, JavaScript, HTML & CSS
Design: Competitive analysis, contextual inquiries, surveys, wireframing, prototyping, usability testing, user interviews, card sorting, user flows, affinity mapping, empathy mapping, market research, microinteractions

UX Designer Intern, Amazon, Jun 2025 — Sep 2025 & Jun 2024 — Sep 2024

Redesigned core product interfaces by implementing a new design system for an internal incident reporting tool and revamping two key website headers in Figma to enhance user experience
Led mixed-methods user research conducting interviews, contextual inquiries, competitor analyses, and usability tests with 15+ participants, identifying seven pain points and generating actionable insights for stakeholders
Delivered data-backed strategy recommendations through comprehensive research synthesis in Dovetail and UserTesting, creating user personas, validating findings via surveys, and writing final reports guiding product direction
Collaborated with product managers, UX designers, researchers, and engineers to design user flows, wireframes, and mobile concepts that improved delivery experiences and informed future iterations, managing deliverables in Asana

UX/UI Design Intern, Graditude, Mar 2025 — Jun 2025, Remote

Designed low and high-fidelity Figma prototypes for a mentorship-focused social network startup, utilizing past user interviews and integrating feedback from 1 designer, 1 engineer, and the company founder
Proposed a core admin matching user flow scalable for 100+ members by conducting research through empathy mapping, competitor analysis, affinity mapping, and 5+ user interviews
Reported tasks using ClickUp & Slack and presented Figma prototypes during cross-functional team meetings

UX Design Intern, Biasly, Mar 2025 — Jun 2025, Remote

Redesigned 10+ educational website pages & graphics in Figma for a news website providing bias ratings & analytics
Validated design decisions by conducting and synthesizing research with 50+ users with surveys, user interviews, & open card sorting, incorporating stakeholder feedback through Nifty to iterate rapidly
Enhanced visual language of the website by designing 20+ reusable components including icons, cards, images, & data visualizations, creating engaging layouts that improved readability and established consistency across interfaces

Marketing Design Intern, ZeroEyes, April 2024 — June 2024, Philadelphia, PA

Utilized Figma, WordPress, After Effects, Canva, Photoshop, & Audition to create brand-focused designs, including 10+ marketing templates and 50+ social media posts that drove user acquisition across all channels
Launched a high-visibility Partnership webpage by collaborating with 5+ stakeholders across two teams, defining the content strategy, information architecture, and UI layout to promote new business partnerships
• Enhanced customer engagement by animating a product setup tutorial from Figma to After Effects and using Audition to edit the company's podcast into clips for social media posts on X & LinkedIn

UI/UX Intern, Coded By:, May 2023 - August 2023, Philadelphia, PA

Collaborated cross-functionally in Miro and Figma to wireframe, prototype, and build a design system for an after-school program-finding website supporting working parents in Philadelphia.
Validated 5+ page designs and microinteractions via market research, competitive usability testing, & PM feedback.
Presented design iterations in daily collaborative meetings to drive project objectives and team discussions

Project Manager, Drexel University, September 2025 - Present, Philadelphia, PA

Directing a cross-functional student team for Out&Abt, a mobile app helping college students and young adults discover affordable local activities in Philadelphia
Managing project timelines and task delegation on Jira to ensure smooth collaboration between UX, research, data architecture and development roles
Facilitating weekly team meetings, aligning design decisions with surveys, user interviews, and competitor analysis

UX Researcher & Designer, Drexel University, September 2024 - December 2024, Philadelphia, PA

Analyzed target users of Dropout platform, interviewing 5+ customers and collecting 200+ online survey responses
Created journey map, storyboard & animation frames in Figma
Synthesized research findings into animated user story using After Effects, presenting overall UX outcomes to peers